《21世紀旅游管理專業(yè)系列教材：實用旅游英語聽說教程》主要內(nèi)容分為以下三個部分。第一部分：共八個章節(jié)，每個章節(jié)包括三段實用情景對話及一篇相應的英語文章，內(nèi)容涉及導游迎接客人，帶領(lǐng)客人吃住行游購娛及歡送客人八個方面的工作程序及相關(guān)語言的聽說訓練。第二部分：共十二個章節(jié)，每個章節(jié)包括幾段實用情景對話及一篇相應的英語文章，其內(nèi)容涉及領(lǐng)隊帶領(lǐng)出境游客人在海外旅游的工作程序及相關(guān)語言的聽說訓練。第三部分：共兩個章節(jié)，內(nèi)容涉及導游業(yè)務及導游基礎(chǔ)知識方面的英語問答訓練。
《21世紀旅游管理專業(yè)系列教材：實用旅游英語聽說教程》和翻譯導游及領(lǐng)隊的實際工作密切結(jié)合，既可作為高等院校旅游管理專業(yè)、外語專業(yè)和高等旅游職業(yè)教育教學用書，又可作為廣大導游及領(lǐng)隊從業(yè)人員、英語導游資格證和等級證培訓或相關(guān)專業(yè)的參考用書。
PART Ⅰ ABOUT INBOUND TOUR GUIDES
Chapter 1 Meeting the Tourists
Section 1 Situational Conversations
Conversation 1 Meeting the New Arrivals at the Airport
Conversation 2 Going Through the Customs Formalities
Conversation 3 0n the Way to the Hotel
Section 2 Complete the Following Passage A Welcome Speech
Chapter 2 Accommodation
Section 1 Situational Conversations
Conversation 1 Checking in
Conversation 2 Handling Complaint about the Housekeeping Service
Conversation 3 Checking out
Section 2 Complete the Following Passage Lily Hotel
Chapter 3 Dining
Conversation 1 Seating the Guests
Conversation 2 At the Chinese Restaurant
Conversation 3 At the Western Restaurant
Section 2 Complete the Following Passage Beijing Roast Duck
Chapter 4 Transportation
Section 1 Situational Conversations
Conversation 1 Asking the Way
Conversation 2 Booking Tickets
Conversation 3 Leading a Tour Group to Take the Train
Section 2 Complete the Following Passage Public Transportation, of Beijing
Chapter 5 Sightseeing
Section 1 Situational Conversations
Conversation 1 Conducting a Sightseeing Tour in Hangzhou
Conversation 2 Taking a Natural Scenery Tour in China
Conversation 3 Visiting the Jade Buddha Temple
Section 2 Complete the Following Passage The Yangtze Three Gorges
Chapter 6 Shopping
Section 1 Situational Conversations
Conversation 1 At the Arts and Craft Store
Conversation 2 At the Department Store
Conversation 3 At the Souvenir Department
Section 2 Complete the Following Passage Shanghai Carpet Factory
Chapter 7 Entertainment
Section 1 Situational Conversations
Conversation 1 Talking about the Recreation and Fitness Center
Conversation 2 Booking Tickets for Beijing Opera
Conversation 3 Making Appointment
Section 2 Complete the Following Passage Peking Opera
……
PARTⅡ ABOUT OUTBOUND TOUR LEADERS
PARTⅢ QUESTIONS & ANSWERS ABOUT PROFESSIONAL GUIDES'OPERATION AND GENERAL TOURISM KNOWLEDGE
參考文獻
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