Unit 1 An Introduction to Business Correspondence
Unit 2 Establishing Business Relations
Unit 3 Enquiry
Unit 4 Offer and Counter-Offer
Unit 5 Order and Contract
Unit 6 Payment
Unit 7 Shipment and Packing
Unit 8 Insurance
Unit 9 Complaint and Claim
Unit 10 Other Trading Practices
Appendix I Tests of Foreign Business Correspondence
Appendix II Some Documents in Foreign Trade
Appendix III Abbreviations in Foreign Trade