1.《高鐵乘務英語》通過基于高鐵客運服務工作過程的英語聽、說、讀、寫、譯基本應用訓練，在幫助學生打好語言基礎的同時，重點提高工作實際應用能力，特別是培養(yǎng)標準的英語語音，形成較強的英語口語交流能力。
2.突出高職英語教學的實用性、職業(yè)性和實踐性，使學生學有所得、學有所用、用得得心應手、有所創(chuàng)新。
3.《高鐵乘務英語》為校企合作開發(fā)教材，編者來自高職院校和鐵路企業(yè)，主編魏宏教授為鐵道部青年突擊手、哈爾濱鐵路局青年科技拔尖人才，省級精品課程“鐵路高職英語”課程負責人，
Unit 1 Getting Ready for Work
Section Ⅰ Pronunciation and Intonation 001
Section Ⅱ Working Conversation 005
Section Ⅲ Reading 009
Section Ⅳ Skill Training Tasks 011
Unit 2 Passenger Guid
Section Ⅰ Pronunciation and Intonation 015
Section Ⅱ Working Conversation 020
Section Ⅲ Reading 023
Section Ⅳ Skill Training Tasks 024
Unit 3 Using of Facilities
Section Ⅰ Pronunciation and Intonation 028
Section Ⅱ Working Conversation 032
Section Ⅲ Reading 035
Section Ⅳ Skill Training Tasks 037
Unit 4 Passenger Service
Section Ⅰ Pronunciation and Intonation 039
Section Ⅱ Working Conversation 048
Section Ⅲ Reading 051
Section Ⅳ Skill Training Tasks 052
Unit 5 Safety and Health
Section Ⅰ Pronunciation and intonation 055
Section Ⅱ Working Conversation 060
Section Ⅲ Reading 063
Section Ⅳ Skill Training Tasks 066
Unit 6 Communications
Section Ⅰ Pronunciation and Intonation 068
Section Ⅱ Working Conversation 072
Section Ⅲ Reading 075
Section Ⅳ Skill Training Tasks 077
Unit 7 Solving Problems
Section Ⅰ Pronunciation and intonation 081
Section Ⅱ Working Conversation 085
Section Ⅲ Reading 089
Section Ⅳ Skill Training Tasks 092
Unit 8 Arrival
Section Ⅰ Pronunciation and intonation 096
Section Ⅱ Working Conversation 100
Section Ⅲ Reading 102
Section Ⅳ Skill Training Tasks 105
Appendix Railway Service Rules 鐵路服務規(guī)章
References
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