Chapter 1 求職
　　Unit 1 描述理想職業(yè) Describing Your Ideal Career / 4
　　Unit 2 履歷表與求職信 Résumé and Cover Letter / 8
　　Unit 3 安排面試 Scheduling Interviews / 12
　　Unit 4 準(zhǔn)備面試 Interview Preparation / 16
　　Chapter 2 面試
　　Unit 1 自我介紹 Introducing Yourself / 24
　　Unit 2 學(xué)術(shù)經(jīng)驗 Academic Activities / 28
　　Unit 3 工作經(jīng)驗 Work Experience / 32
　　Unit 4 個人優(yōu)勢 Personal Strengths / 37
　　Unit 5 應(yīng)征職位的原因 Reasons for Applying for a Position / 41
　　Unit 6 工作期待以及職業(yè)規(guī)劃 Job Expectations and Career Plans / 45
　　Unit 7 職場環(huán)境適應(yīng) Adapting to the Workplace / 49
　　Unit 8 常見面試問題 Frequently Asked Interview Questions / 53
　　Chapter 3 電話技巧
　　Unit 1 電話前準(zhǔn)備 Preparing a Phone Call / 60
　　Unit 2 撥打與接聽 Making and Receiving Calls / 64
　　Unit 3 電話留言 Taking and Leaving Messages / 68
　　Unit 4 電話詢問 Making Inquiries / 72
　　Unit 5 下訂單 Placing an Order / 76
　　Unit 6 投訴、道歉與解決辦法 Complaints, Apologies, and Solutions / 80
　　Chapter 4 安排會議
　　Unit 1 邀請與回應(yīng) Requesting Attendance and Responding / 88
　　Unit 2 變更會議時間 Rescheduling Arrangements / 92
　　Unit 3 謝絕參加 Declining a Request for Attendance / 96
　　Chapter 5 出差
　　Unit 1 出差、訣竅與乘機規(guī)范 Business Travel, Tips, and Flight
　　Regulations / 104
　　Unit 2 出差規(guī)劃 Travel Arrangements / 108
　　Unit 3 確認(rèn)行程 Confirming Itineraries / 112
　　Unit 4 入關(guān)與抵達 Check-in and Arrivals / 116
　　Chapter 6 社交
　　Unit 1 迎賓與自我介紹 Welcoming Guests and Introductions / 124
　　Unit 2 閑聊 Small Talk / 129
　　Unit 3 休閑愛好 Leisure and Interests / 134
　　Unit 4 邀請致詞 An Invitation to Speak / 138
　　Unit 5 結(jié)束美好的一晚 Calling It a Night / 142
　　Unit 6 表達感謝 Expressing Gratitude / 146
　　Chapter 7 舉辦會議
　　Unit 1 開始會議 Starting / 154
　　Unit 2 表達意見 Expressing Opinions / 158
　　Unit 3 贊成與反對 Agreeing and Disagreeing / 162
　　Unit 4 提出、接受與拒絕建議 Making, Accepting and Rejecting Suggestions / 167
　　Unit 5 厘清說話內(nèi)容 Clarifying What Was Said / 171
　　Unit 6 保持不偏題 Staying on Track / 176
　　Unit 7 決議與結(jié)束 Making Decisions and Winding Up / 180
　　Unit 8 電話會議 Teleconferencing / 184
　　Chapter 8 簡報
　　Unit 1 準(zhǔn)備簡報 Preparing a Presentation / 192
　　Unit 2 發(fā)表簡報 Making a Presentation / 196
　　Unit 3 描述趨勢與圖表 Describing Trends and Graphics / 200
　　Chapter 9 談判
　　Unit 1 準(zhǔn)備談判 Preparing to Negotiate / 208
　　Unit 2 談判 Negotiating / 212
　　Unit 3 處理談判破裂與結(jié)束交易 Handling Breakdowns and Closing the Deal / 216
　　Chapter 10 人力資源
　　Unit 1 升遷與加薪 Promotions and Pay Raises / 224
　　Unit 2 請假與加班 Taking Leave and Working Overtime / 229
　　Unit 3 調(diào)部門與外派 Transferring to an Overseas Branch / 234
　　Unit 4 資遣與裁員 Laying Off and Cutting Back / 239
　　Unit 5 辭職與退休 Resigning and Retiring / 244